Moving to Direct TV

Time for another move for cost moves. Last time was moving to VOIP. So far Ok but not great.

Time to cut the cable. Three reasons:

1. costs- TTWC keeps adding costs each year; we keep cutting service but this is getting old.

2. Quality – I have had to turn so much hardware over time to TWC.

3. The most horrible customer service ever – I think because we are former Adelphia customer we are in some special category, but every time I make an account change they screw up our cable. And can not fix it.  Seriously, if my bank acted like TWS< we would be out of business.

I am not sure if it is because of the nature of the monopoly or what but TWC is really a bad company. They have increased the HD channels this year (I think as a reaction to Dish and Direct TV) but still.

So, I signed us up for Direct TV. And it was awesome. Here is why:

A good friend has Direct TV. As such, he referred me. In doing so, we b0th get a $50 off our bills. Pretty cool.  So I called in and walk through the deal of signing up. I ended up owning them $106 for a DVR receiver. Fine. The bill each month was still like $20 month cheaper than TWC plus we got back a box in the play room.

We had one up there with TWC  and turned it in to save $$, along with getting rid of HBO and Starz this fall.

So, we get more for less. hum, nice idea.

After that I am done, I have to call back in to get the reward set up. But something is amiss. so I get a hold of a rep and have to go through the process all again. But here is why this was better. First, she waived the fee for the DVR and refunded my money.  And I got a $10 discount for an entire year. And this was because of the hassle of having to call back in? Customer service? What’s this – So far so good. 

So it will cost like $35 less a month – nice and I am getting alot of sports channels – unlike the 10 channel sports pack from TWC – a real sports pack.

And we get HBO and Starz for the first three months for free – man it will be nice to be wanted again.